Contact Us

Have a question or issue? Contact us via email at [email protected] or join our Discord.

Contact & Support

Reach out directly via email or join our Discord for real-time help and community support.

Email

For direct support and privacy-sensitive issues, email [email protected]

Email Us

Need faster help?

Join our Discord community for real-time assistance and discussion.

Join Discord

Before contacting:

  • Describe steps to reproduce the issue
  • Mention your browser, OS, and addon version
  • Attach logs or screenshots when possible

Response Times

Technical Support
Within 24 hours
General Inquiries
Within 48 hours
Feature Requests
Within 72 hours

Alternative Contact

Discord Community
Real-time chat and community support

Quick Help

Common Issues

  • Setup and installation
  • Trakt authentication
  • RPDB configuration
  • List synchronization
Setup Guide

Support Guidelines

For Technical Issues

  • Include your browser and operating system
  • Describe steps to reproduce the issue
  • Mention any error messages you see
  • Include your Stremio addon ID if relevant

For Feature Requests

  • Explain the use case clearly
  • Describe how it would improve your experience
  • Mention if you've seen similar features elsewhere
  • Consider the impact on other users